Shipping Policy

Thank you for shopping at GripTec! We are committed to providing you with the best shopping experience, including transparent and efficient shipping services. Please read our Shipping Policy carefully to understand how we handle shipping for both UK and international orders.

1. Domestic (UK) Shipping:

- We offer FREE standard delivery for all orders over £30 within the United Kingdom. - For orders below £30, a flat-rate shipping fee of £2.99 will be applied. - Expected delivery times for standard shipping within the UK are 3-5 business days (via Evri). - We also offer expedited shipping options for those who wish to receive their orders more quickly (via DPD). Pricing and delivery times for expedited shipping will be provided during checkout.

2. International Shipping:

- We proudly offer international shipping to customers outside of the UK. - International shipping rates vary based on the destination country, package weight, and delivery speed. You can calculate the shipping cost during the checkout process. - Please note that international customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries.

3. Processing Time:

- Orders are typically processed and dispatched within 1-2 business days after payment confirmation. - Please allow additional processing time during peak holiday seasons.

4. Shipment Tracking:

- Once your order is shipped, you will receive a confirmation email with tracking information, allowing you to monitor the status of your delivery.

5. Delivery Times:

- Estimated delivery times for international orders vary based on the destination and the chosen shipping method. - We aim to deliver international orders within 5-15 business days after dispatch, but please be aware that customs processing and local postal services may affect delivery times.

6. Lost or Delayed Shipments:

- While we strive to ensure the timely and secure delivery of your orders, we cannot be held responsible for delays caused by unforeseen circumstances, such as extreme weather conditions, customs clearance, or postal strikes. - In the event of a lost or significantly delayed shipment, please contact our customer support team, and we will assist you in resolving the issue to the best of our abilities.

7. Returns and Refunds:

- Please refer to our Returns and Refunds Policy for information regarding returns, exchanges, and refunds.

8. Contact Information:

- If you have any questions or concerns about our Shipping Policy or your specific order, please don't hesitate to contact our customer support team at info@griptecpro.com. Note: This Shipping Policy is subject to change, and any updates will be reflected on our website. Please review this policy regularly to stay informed about any modifications. Thank you for choosing GripTec. We appreciate your trust in our products and services.